We have a very simple terms and conditions of sale.
- All of our products are sold with a 90 day warranty that they are fit for the purpose for which they are sold. Some of our products may carry longer warranties depending on the specific product which will be described on the product pages / materials.
- If you receive your item and are dissatisfied with the product for any reason whatsoever, maybe you just changed your mind, you can request a refund. For kitchen products, like the Carton Caddy, sold on this web site and paid by credit card through our cart, we provide a 100% refund, no questions asked.
- For sports related products, specifically the H-Box® hockey box, we will accept a return provided the H-Box is in ‘new’ condition. This means it has not been used, at all, other than to assemble and disassemble. Please note, that any activity on the playing surface will dirty the surface and we will not provide a full refund if you decide to return the product. In any event, we will not provide a refund on shipping, not outgoing or return. If you do wish to return the H-Box you must request and RMA number first.
- Apart from fitness for use as described on this web site, we provide no other warranties, express or implied.
We are the sole manufacturers of the Carton Caddy® 1/2 gallon carton handles. We presently manufacture the smaller carton caddy in Canada and the XL in the United States. The SteriStand® disposable travel toothbrush stand is manufactured in the United States. We take pride in the quality of our products and in supporting American and Canadian jobs.
We are the sole manufacturers of the H-Box® box hockey game and sports training activity. The H-Box® is manufactured in part in Canada and in part in the United States. All assembly and shipping is done in the United States.
Please note also that you may receive a reminder request to provide a revue of your experience with our product and service. This will only occur once for each order. We really do appreciate your reviews as we rely on referrals for the majority of our sales. Thank you in advance !